Privacy Policy — English Training Studio

1. Information We Collect

We collect information you provide directly, such as your name and email address when you create an account, and payment details processed securely through Stripe.

We also collect usage data automatically — such as lessons accessed, progress milestones, and device/browser information — to improve your learning experience.

2. How We Use Your Information

check_circle To provide and personalise your course access
check_circle To process your payments and send receipts
check_circle To send completion certificates and course updates
check_circle To respond to support tickets and feedback
check_circle To comply with legal obligations

3. Data Sharing

We do not sell or rent your personal information. We share data only with trusted service providers — Stripe for payment processing and our email provider for transactional emails — who are contractually bound to protect your data and may not use it for any other purpose.

4. Cookies

We use session cookies required for login and security. We do not use tracking or advertising cookies. Your dark mode preference is stored in your browser's localStorage only and never transmitted to our servers.

5. Data Retention

We retain your account data for as long as your account is active. Transaction records are retained for 7 years for tax and legal compliance. You may request deletion of your account at any time via our support team, after which personal data is removed within 30 days except where legal obligations require longer retention.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

check_circle Access a copy of the personal data we hold about you
check_circle Correct inaccurate or incomplete data
check_circle Request deletion of your personal data
check_circle Export your data in a portable format
check_circle Object to or restrict certain processing activities
check_circle Withdraw consent where processing is based on consent

To exercise these rights, please submit a support ticket and we will respond within 30 days.

7. International Data Transfers

English Training Studio is operated from and stores data in the United States. If you are accessing the platform from outside the United States, your data may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

We rely on standard contractual clauses and other appropriate safeguards recognised by applicable law (including GDPR adequacy mechanisms) to ensure your data is protected when transferred internationally.

8. Children's Privacy

English Training Studio is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will promptly delete the information.

Users aged 13–17 may use the platform with parental consent.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page and, where required, notify you by email or via an in-platform notice.

Your continued use of English Training Studio after any changes take effect constitutes your acceptance of the revised Policy.

10. Contact

For privacy inquiries or to exercise your data rights, please submit a support ticket and we will respond within 5 business days.